On call and physician scheduling software for group practices, residents, hospitalists and other medical providers for call, clinic, rotation and shift schedules. The new version of webxchange features a completely redesigned user interface that takes all the functionality of earlier versions of webxchange to new levels, making it easier for individuals across entire organizations to perform directory searches, send email. The hospital is also leveraging amcom webbased oncall scheduling solution, webxchange, which enables its staff to update oncall schedules at any time. This software connects seamlessly to amcom softwares operator console and webbased oncall scheduling solutions, which help st. Oct 01, 2005 amcom software, inc amcom on call scheduling applications provide centralized, realtime access to on call information by any authorized user. The hospital call center world, while never static, has seen significant technology changes and improvements over recent months and years. Our team has experience working with both physician and administrative schedulers and have trained thousands of users just like you. Amcom software provides the communication backbone for the hospital. Amcom realizes your propertys challenges to maintain an accurate database of guests. Amcom software s advanced solutions for call center communications, emergency management, wireless messaging middleware, and paging infrastructure are used by thousands of leading organizations in hospitality, healthcare, education, business, industrial, and government. Were proud to be their partner for interlocking the various aspects of their communications, said colin balmforth, president of amcom software, in a statement. Oncall scheduling software lightning bolt solutions.
Department of defense approves amcom softwares 911 call center software. Automatically and unattended, medicall will call and remind your patients of their upcoming appointment the night before, when most people are home. Amcon distributing company headquartered in omaha, ne. Helps teaching hospitals maintain compliance with resident hour requirements. Founded in 2002, the company manages over 3 million shift hours each month, generating optimal schedules that promote worklife balance, productivity, and patient access. The system tracks who is oncall for various departments, offices, and clinics, preventing mistakes in coverage tracking. Jun 26, 2012 the 532bed hospital will be extending its communication capabilities through new smartphone solutions from amcom software. Amion am i on lends a splash of color to scheduling. Spok offers bestinclass solutions for on call physician scheduling and nursepatient assignments to efficiently connect members of the care team and enable smarter clinical communications. It prevents problematic entries such as duplicate coverage and notifies the user attempting to make the update. Amcom software works with maimonides medical center to introduce resident hours tracking solution. Templates, patterns, staffing rules, and an autoscheduler make quick work of building and finetuning schedules. Together with its whollyowned subsidiaries collectively amcon, is primarily engaged in the wholesale distribution of consumer products including cigarettes and tobacco products, candy and other confectionery, beverages, foodservice, groceries, paper products, automotive and health and beauty care products.
If the operator presses the smartrecord key while a call is in progress, that call is marked and the recording is automatically saved when the call is. The company, founded in 1984, provides software for call centers and emergency management. Amion physician scheduling and messaging for groups and whole. Michaels manage more than 65,000 monthly calls and coordinate oncall calendars. Users of webxchange consider it to be a missioncritical application, and therefore one that their organization can simply not live without. More and more hospitals see the value of having secure. With the implementation of amcoms operator console software.
Keeping healthcares communications streamlined is the focus of amcom software, minneapolis. Lightning bolt solutions is the optimization leader in provider and staff scheduling for hospitals and health systems around the world. Amcoms comprehensive critical communications solution suite is already. Amcom software, a provider of missioncritical communication software, today announced the availability of smart web 4.
Spok offers solutions for hipaacompliant texting, paging, oncall scheduling, hospital call centers and clinical alerting. Imagine if you enjoyed scheduling the schedule populated your facilitys oncall list automatically. Amcom software, a communications solutions provider, has announced that it will have solutions launched in st. Joseph hospital works with amcom software to improve physician communications with secure texting and oncall scheduling solutions. Amcom s comprehensive critical communications solution suite is already. Spok offers solutions for hipaacompliant texting, paging, on call scheduling, hospital call centers and clinical alerting.
Call scheduler is for small and medium sized clinics to. Rady childrens hospital selects amcom software for unified. The report will give you all the pertinent information regarding the call to assure you that the message was received by the right person. Amcom improves communications for winthropuniversity hospital. Amcom software provides oncall scheduling solutions to st. Oncall enterprise is a hospitalwide system for scheduling doctors and paging doctors on call. Servicemaxs optimax provides configurable, flexible workforce management software. Joseph hospital deploys secure texting and oncall scheduling solution.
The new version of webxchange features a completely redesigned user interface that takes all the functionality of earlier versions of webxchange to new levels, making it easier for individuals across entire organizations to perform directory searches, send email and. With the prevalence of smartphones and pagers, reaching the right doctor for consultations and questions ought to be easy. When medicall is finished dialing, a call results report is available for you to save or print out. Enabling secure rapid communication between physicians and staff. Amcom software s unified communications technologies include solutions for contact centers, emergency management, mobile event notification, and messaging.
The system tracks who is on call for various departments, offices, and clinics, preventing mistakes in coverage tracking. Its easy to use, and we feel we are using it to its full potential. For this reason amcom offers high availability and load balancing options for webxchange. Amcom software works with maimonides medical center to. Online call center and customer support scheduling software working in the call center and customer support industry requires a knack for keeping up with fastpaced, roundtheclock responsibility. Managing client oncall schedules connections magazine.
When someone experiences a code blue, the rapid response team expects instant notification to effectively assist during the emergency. Physician oncall scheduling software by call scheduler. Autos2000 is a complete automotive shop management software solution covering everything from work orders, estimating, invoicing, accounts receivable, accounts payable, complete inventory control, customer and vendor tracking, marketing, and also includes interfaces to alldata, mitchell, real time labor guide, mighty parts, worldpac, quick quote, and much more. Amion physician scheduling and messaging for groups and. The hospital will be adding to its alreadyestablished amcom database to increase communication speed and physician connectivity through smartphone applications and webbased oncall scheduling.
Each provider can create his own individual links, with his preferred choices. And it will keep calling, as many times as you want, until everyone is reached and has responded to medicalls easy to use response system. The companys products are used by leading organizations in healthcare, hospitality, education, business, and government. Navigate to the white board area and choose icalendar export from the options. Joseph hospital deploys secure texting and on call scheduling solution. Oncall scheduling and the ability to send messages from the directory is what completely sold me on the amcom software product. Notify emergency notification solution for timecritical communications based on the strong record of success with their existing amcom solutions for clinical alerting, oncall scheduling, and contact center optimization. How to get your physician on call schedule into outlook 2007 using an ical subscription link. Spok offers bestinclass solutions for oncall physician scheduling and nursepatient assignments to efficiently connect members of the care team and enable smarter clinical communications. Rady childrens hospital selects amcom software for. Our success comes from our innovative and determined employees who make spok a great place to work. Easyplot is for scientific plotting and data analysis. In fact, 96 percent of physicians use smartphones to support patient care. Our training by our dedicated call scheduler specialist was very thorough, and the software works very well for us.
But the reality is that finding the right clinician, especially one on call, is still a challenge. The healthcare industry understands that communications is really the backbone, says ceo chris heim. Joseph hospital, of orange, california, has deployed secure texting and on call scheduling solutions from amcom software to facilitate rapid communication between physicians and hospital staff. Smart web online directory and oncall scheduling smart speech voicebased directory and morale calls e. Learn why qgenda is the market share leader with over 3,000 customers across 30 specialties, ranging from private practices to the largest health systems. Department of defense approves amcom softwares 911. Since using qgenda, it has given me significantly more flexibility in scheduling my 17 person radiology group to its many tasks in many different locations. On call scheduling software free download on call scheduling top 4 download offers free software downloads for windows, mac, ios and android computers and mobile devices. The hospital will be adding to its alreadyestablished amcom database to increase communication speed and physician connectivity through smartphone applications and webbased on call scheduling. Sep 30, 2008 amcom software introduced amcom webxchange 7. We realize that your physician on call and work schedule is complex. Minneapolis, mn august 6, 2007 amcom software, a provider of mission critical communication software for hospitals, today announced the release and general availability of its answering service module an addon to its smart console intelligent workstation and oncall scheduling system.
The 532bed hospital will be extending its communication capabilities through new smartphone solutions from amcom software. Oncall scheduling servicesmaintain and verify current oncall information for over 200 medical center services. The vanderbilt contact center provides support and customer contact for the vanderbilt community by enabling customers to access services 247365. Switching to call scheduler is easier than you think. This helps create and manage a directory with accurate, uptodate information and communication preferences. For theend user, this means ability to reference oncall schedule for aparticular role, and initiate communication with that personsmobile device. Amcom software rolls out new and improved smart webtm, a. Builtin oncall scheduling tools, as well as integration with onsite or wide area paging carriers, help streamline workflows.
With medicall, there is also no problem with last minute confirmation calls. The san diegobased hospital will leverage amcom solutions for contact center operations, oncall scheduling, and staff messaging in concert with its cisco pbx and phones. Notify emergency notification solution for timecritical communications based on the strong record of success with their existing amcom solutions for clinical alerting, on call scheduling, and contact center optimization. When i work gives call center employees the tools they need to make scheduling efficient, convenient, and accessible. Joseph hospital works with amcom software to improve. Gwinnett medical center works with amcom software to. Joseph hospital, of orange, california, has deployed secure texting and oncall scheduling solutions from amcom software to facilitate rapid communication between physicians and hospital staff. First, log into call scheduler with your individual username,password. When a patient in distress needs immediate medical attention, he or she expects a quick response to their call for. Amcom software has announced the availability of smart web 4. About amcom software amcom software connects people to. The benefits of faster and more efficient communications will make care coordination easier for providers and safer for patients.
Online call center and customer support scheduling software. Mar 27, 2012 amcom software works with maimonides medical center to introduce resident hours tracking solution. Call scheduler by adjuvant is an online software solution to create, maintain and communicate physician work and oncall schedules. Joseph hospital is a great example of how an amcom total solution is helping hospitals streamline workflows, both in the call center and in clinical environments.
Webxchange serves as a data centralization point, a portal through which information can be both input and accessed. The physicians love the appelectronic requests, and that they can print the schedule if they prefer. The hospital is also leveraging amcom webbased on call scheduling solution, webxchange, which enables its staff to update on call schedules at any time. Web interface centralized oncall and directory data can be accessed by clinical users as well via a browserbased directory, scheduling and messaging platform this tool allows a user toauthenticate in the system via. Winthrop will implement amcom mobile connect smartphone messaging solution.
The new software enables teaching hospitals to monitor and report on residents hours in accordance with the acgmes 2011 regulations. Amcom software, inc amcom oncall scheduling applications provide centralized, realtime access to oncall information by any authorized user. Solutions for hospital call center communications, secure texting, oncall scheduling, and more. Notify incident management communications mediastar contact center recording and quality management about amcom software amcom software connects people to each other and to the data they need. Getting call scheduler s ical subscription link into outlook 2007. Oct 23, 2007 amcom software, a provider of missioncritical communication software, today announced the availability of smart web 4. Full audit trails for these twoway communications are then made available. Qgenda is clearly a quantum leap forward in physician scheduling software. Department of defense approves amcom softwares 911 call.
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